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Komatsu has grown into a international giant over the last few decades due to their competence and strength in the field of logistics, mining, excavating and construction. Using progressive concepts and technological superiority, they continue to be at the forefront of these industries.
Since 1945, Komatsu Forklift Co. Ltd has matured tremendously. Using modern design approaches and superior manufacturing functionality, Komatsu has distinguished themselves through the development of dependable and robust lift trucks that buyers from around the world have come to rely upon. In 1976, Komatsu Forklift U.S.A., Inc was created to meet the ever-increasing demand for its products in the North American marketplace. To improve expenditures and efficiencies, a modern facility was built in Covington, Georgia in 1990, to consolidate all U.S. Komatsu Forklift product support and manufacturing operations.
Komatsu Forklift U.S.A. continues to meet the requirements and demands of their users worldwide while remaining a principal maker and supplier of modern lift trucks and lift truck accessories. Central and Latin America, Mexico, the Caribbean and South America are home to many of Komatsu’s happy clients along with their North American consumers.
After many years of establishing and maintaining quality consumer service bonds with clients, Komatsu Forklift recognizes that satisfying the requirements of the customer is vital. Komatsu begins all new projects and product developments with the customer's input. By welcoming contributions and criticism, they are able to determine client wishes and expectations then develop progressive designs and then manufacture to exceed Komatsu Engineering Standards. Assuring customers that quality is designed from the beginning and continued through the production, service and product sales processes, allows Komatsu to end up with a top-quality product from start to finish.
The engineers at Komatsu are experts who concentrate on designing heavy-duty equipment, lift trucks and construction equipment. Their design expertise assures that every piece of equipment will last in even the toughest applications and environments. Adherence to strict engineering principles enables Komatsu Forklift to meet ISO 9001 standards. Computer aided design and rigorous internal quality standards all factor in to top-quality lift truck products. Komatsu Engineering Standards transform the modern and innovative expertise used in advanced mining and construction equipment into world class equipment.
The modern and well-organized factory in Covington, Georgia is a full service plant. This contemporary facility starts the production process with raw steel which is then welded, designed and prepared. When assembled and painted the lift trucks are ready to leave the facility and enter the marketplace. Maintaining quality control throughout the length of the manufacturing process, assures clients that the quality is built into Komatsu’s products from the very beginning.
Komatsu feels that a product is only as worthy as the individuals who support it and sell it, their dealers make all the difference. Komatsu Forklift boasts an outstanding network of company dealers and independent dealers who are working hard to exceed expectations. Specialized in all aspects from sales, service or operating education, or aftermarket support, their diverse association of knowledgeable and capable professionals are available. Komatsu Forklift Supplier locations across the nation have a Komatsu OEM parts on-hand to provide the essential service required to keep customers’ operations running fluently. Computerized, real-time access with next day transport from their highly automated circulation center is another option. The online K-Link system assists dealers with on-line parts management, service and acquisition for all major lift truck brands.
At Komatsu Forklift U.S.A., Inc. they acknowledge that their world-class businesses depend on Komatsu lift trucks in their daily operations. So Komatsu focuses their attention on their countrywide account clients enabling them to profit from an original relationship that lets them tailor their partnership in order to enhance consumer output and profits. Komatsu countrywide account customers have access to on-line components and operations support system and a wide-ranging fleet administration program, offering the ability for Komatsu to be their total solution for any forklift worries.
The efficient and dependable team members at Komatsu Forklift U.S.A., are dedicated to providing outstanding customer support no matter if it comes in the form of education, sales, aftermarket support, and longterm maintenance. They want to confirm that the consumer support offered will help their clients meet or exceed their company goals while establishing strong working partnerships in the process. Komatsu strives to understand each of their customers’ unique ways of doing business and enjoys working together to develop a plan to best insure their ongoing success.
